Customer Testimonials
Alex Williams, the assistant service manager, is excellent; he’s prompt, courteous and thorough. Congrats to Maus for having such a terrific individual on the team!
Great selection and agreeable staff! The entire buying process was pleasant! Not your typical dealership experience for sure! Highly recommended if you are in the market for an Acura.
I went to get service don’t on my Acura. I was assisted by Antonio. He was very helpful and accommodating. I would recommend their service.
Maus Acura made the entire process of purchasing a new vehicle so easy! We truly enjoyed the experience which is something I never thought I’d say about buying a car. Brittany was our sales person and she was so patient, attentive and kind. We went to several dealerships and Maus Acura far exceeded them all.
Excellent service! Friendly people! Been taking my car there for 16 years. Very happy with them!
Friendly and knowledgeable staff. Kept me informed about the status of the repairs throughout my service appointment.
Had a great experience here. Will definitely tell a friend. Easy process and smooth transition
The staff were all very friendly and a pleasure to work with. Would highly recommend Maus Acura of North Tampa.
Courteous and stress free car trade and purchase thanks to Luis Belen
From the moment I walked into Maus Acura of North Tampa, my experience with Jan Echeverria was nothing short of exceptional. Jan listened closely to my needs, had the vehicle prepped for a test drive in minutes, and guided me through trade-in, financing, and paperwork with impressive speed and efficiency. If you’re after a seamless, hassle free car buying journey, this is the place. Thanks, Jan, for making America great again!
Oustanding professionals all. I was pleasantly surprised to find Maus Acura through my credit union. So glad I did, my purchase went smoothly. Brittany and Lee were exceptional to work with. I highly recommend this dealership for sales - no pressure, great service and I got the exact vehicle I wanted at an excellent price. Really happy to be introduced to this business, I hope future service is as smooth as the sales process. Many thanks to a great staff.
Thank you to the MAUS FAMILY and to Alex Fajardo for their great customer service, thanks to Alex I have my new Acura ZDX I love it
Thanks to the Acura Team and my salesman Alex Fajardo and Crystal Enger. I felt welcomed and appreciated every time I walked into the dealership. Alex was honest, friendly and knowledgeable about the MDX. I appreciated the attentiveness to my requests and his many touchpoints while making an important decision. Hope he continues to check in as I learn more about the car every day. I had the same experience with Crystal. As a women,buyer, it was great to deal with a women who could assist me in choosing the right vehicle for me and share her knowledge. Thanks ...
Don’t ever use them…deceitful, bring a lawyer because they are a double dealing back stabbing lemon law abusers..all over a defective key FOB…Talk about ignorant and self serving but in the end they are just used car salesman arn’t they. Buyer beware.
Alex is the man, hooked me up with my dream car. Highly recommend, will definitely be recommending him to all my friends.
Albert and Nathan were amazing! No pressure and they both went out of their way to ensure I was happy throughout the process.
I just had my 2021 RDX serviced at MAUS Acura. First time using them and I’m happy with the service I received.
Excellent service, as always! Ashly was absolutely pleasant and made a routine appointment feel like I was spending time with family! -Beyond satisfied
In and out in a timely manner. Assistant manager of service department very courteous.
excellent service
Great service today!
Exelent team, happy with my purchase,second Acura at the same dealership and pretty sure I will buy another Acura
Luis and James made everything go smoothly, quickly and easily!!! I am happy driving my new 2024 ZDX!!
From the first moment we felt welcome and the sales team very helpful not pushy.
Stephanie, my Service Advisor greeted me upon my arrival with a very warm and friendly approach. After turning in my vehicle Stephanie located me in the waiting area and went over the work that was being done. After today’s work was done she then escorted me to the Cashier.. By the time I had paid the cashier, she had my vehicle out front waiting for me. Stephanie was courteous and very Customer Service oriented. I will be reaching out to her to arrange to have the work completed that needs attention in which I did not have time to ...
The service department at Maus Acura did a tremendous job… I highly recommend them for any sales or service needs !!! Thanks again “ Team Maus “
Very helpful and knowledgeable about product. It was a pleasure shopping there. Will be back
Great experience , with knowledgeable and polite staff.. waiting while my vehicle is being maintainance was delightful..
Great service and customer support!
Great experience with Alex F, friend and I purchased two Integra type s. Hopefully will be back for a tlx type s in the future
Nathan Hatcher was very helpful in trying to find a car to suit my needs. We communicated via text and he was quick to respond. Nathan sent videos of cars I would be interested, but was respectful of my desires; not pushy. Would definitely recommend!
Great and thorough service. L was very helpful and kept me informed of my vehicle status.
I recently had the pleasure of bringing my Acura NSX to the service department at at Maus Acura in North Tampa Florida, and I must say, the experience was nothing short of exceptional. From the moment I walked into the service center, I was greeted with professionalism and warmth. The staff at the dealership were knowledgeable and attentive, taking the time to explain the specific needs of my 2017 NSX. Given the NSX’s complexity and luxury status, I appreciated the attention to detail they showed in addressing my concerns. The technician Fernando a certified NSX tech who was working on ...
I had the absolute best experience with Daniel at Acura! He was incredibly sweet, patient, and extremely helpful throughout the entire process. I felt truly valued and never rushed. I highly recommend him to everyone, and i will be coming back to see him for everything in the future. Thank you for making my car-buying experience so pleasant!
Great experience ! Everyone at Acura here is so friendly. Highly recommend!
Excellent service and very friendly employees always trying to meet your needs and expectations will recommend
Great experience! Lee helped us. We bought the 1st car we looked at and love it! 2025 MDX. I feel we could have gotten a better interest rate if we had tried a little harder. I suggest getting financed before you go buy a car. Our doggy Molly is happy too! Thanks Maus Acura and Lee Kerri and Mark Alderson
I have made two trade agreements with this dealership, and Brittany Casanova and Devin Stotts were wonderful. They assisted me from start to finish, providing excellent service. I highly recommend this dealership for its great prices and high quality. I give them a 10-star rating!
We had an amazing experience with Jan E. He was very thorough, didn’t care how many cars I wanted to test drive and than worked his magic to have me walk out with what I wanted with the price I wanted to pay! Stop in and ask for Jan and walk away with the car YOU want today!
Ashly was really welcoming and kind. She made sure my appointment ran smoothly. The service was completed in a timely fashion, and Ashly walked me to my vehicle. Awesome service.
Jason was nothing but great to work with on getting our new Acura purchased.
Always a great experience! Thank you!
Luis is an amazing service rep!!! He went above and beyond our expectations when problems arouse!! He even brought my car to my house!! It is so nice that there are people who truly care about their job and customers!! It’s so hard to find good customer service anymore but Luis stands out as an amazing person and employee!! Thanks again Luis!!!
Good experience.
Excellent service department. Our Advisor, Stephanie H., was so patient in dealing with our outside warranty company, and explained eveything in detail. I could see her managing multiple customers and the service staff at once and remained friendly and professional. She made what normally would have been a stressful experience very pleasant. Highly recommend!
Great experience..been to multiple locations..this one in Tampa was the best. Great people and service.
Wonderful experience the two men who helped us were very professional and knowledgeable
Another great experience at Maus Acura. Luis and the team got my car processed and ready to go in no time. I’ve been here for my car service the past 3 years and it’s a great experience every time!
Went Well. Was simple transaction....trade and cash, but was.......expedited. One of my better buying experiences.
The folks at Maus are friendly, courteous, patient and not pushy! We made the decision to purchase a new vehicle spur of the moment and the process went very smoothly. We look forward to bringing our Acura vehicles for service. Thank you Maus team!
This dealership puts the others to shame. I found the car I was looking for way less than anywhere in a 300 mile radius! The people that work there care about their customers and the job they do. Friendly, responsive in communication, honest and upfront. Michelle, Alex, Brittany, Vega and Brittany Casanova; you all will forever be rockstars to me in the auto world.!
Daniel was an outstanding salesman. The process was quick and efficient, less than 2 hours from looking and driving away
Friendly staff, no pressure just good people. Knowledge about their cars and seem to want to build a relationship. Would definitely recommend.
I have bought 3 cars at Maus Acura and I give 5 stars for all 3 experiences. Loren worked hard with me, Daniel made the impossible possible and the rest of the family just made everything else so easy. I encourage my family and friends to go to Maus Acura...
Brittany Casanova and Co were really amazing. Everyone was super polite and generous and they have very competitive pricing. We will definitely be back when we're ready to purchase another vehicle.
Quick smooth transaction . I disliked setting up time to view vehicle and have us waiting because someone showed up. Had us wait …. Bad practice
Great, professional service with knowledgeable staff..
Picked up a friend from here while their car was being serviced. Had a convo with two sales associates who were super friendly and big car guys. Those guys alone warrant a 5 star rating
Best technician ever is Andrew he does really good at everything. For oil change I believe his name is Joel he's great too.
Great experience.
Excellent customer experience. Stephane and Stephanie were especially courteous and ensured premier customer service standards.
Service was excellent and Nathan is a wonderful salesperson with a great attitude
Great services detail inspection and great pricess
(Translated by Google) Excellent and very professional service. I recommend them to anyone who wants to feel well cared for. (Original) Una atención excelente y muy profesional se los recomiendo a todo el que quiera sentirse bien atendido
Fantastic experience with servicing at Maus of Tampa Acura. MDX was towed at night and by early afternoon car was completely repaired. Tony was great.
I love this car dealership and I love the value I get-free oil change and tire rotation for life. This time however, I had a friend take my car in for the regular covered service and he didn’t read what he was signing and only wanted what was covered but walked out paying $305 for things he thought were covered. I think it should’ve been made more clear to him and others in the future as far as what is covered and what is not…especially if they haven’t been there before. Kind of feel like he was ...
Sold me a mustang great customer service everyone was friendly.
I had a pleasant experience at Maus Acura, my service advisor was Alex Williams, he is a very knowledgeable person and had my 2016 RDX diagnosis and took care of the problems that I was having. I wouldn’t hesitate to recommend this dealership to my clients, friends and family.
The staff was very friendly. My issue was I was there for my 9:30am appointment for an oil change, they offered a free car wash inside and out. 2 hours and 45 minutes later I had to check where they were with my car. It took 3 hours for an oil change and I did not get the complimentary car wash. As I was waiting for them to pull my car around I was told someone called in sick, they were swamped. I completely understand but they should have kept me in the loop on how long it was going to be.
Maus Acura is fantastic to do business with. The sales process was super easy with great communication and no pressure. I would highly recommend checking out Maus for your next vehicle purchase. Ask for Luis, he's the best!
Had a great experience with Luis at Maus. Very easy process. No hassle and the entire experience went well.
Great service and communication, appreciate Luis’ help.
Everyone was very nice and sweet and took care of me like their own. Very pleasant staff. Definitely returning for my future car needs… thanks guys!
Awesome!!!
This dealership and the salesperson - Jan Echeverria - that helped me with purchasing my MDX were great. He was extremely knowledgeable and very professional. I appreciate both the representative that helped me and the financial point person.
Very good service, didn’t have a long wait
Top notch elite technicians here the manager Ryan is a great guy and was very helpful
This dealership treated me very well and sold me the car without the hassles other dealerships try to do. Luis was a big help in me making my decision. He was honest from the start and made my choice easy!
Maus Acura of North Tampa I purchased a Ford Expedition for $34,000 from Maus Acura, and the staff assured me it was a clean, accident-free vehicle. However, just a week later, I took it to a Ford dealership for an inspection, where I was informed that the car had been in two unreported accidents. When I raised my concerns with Albert White, the General Manager at Maus Acura, he offered to buy it back for $30,000—meaning I would lose $4,000 in just 10 days. His response? “We buy and sell cars every day.” After further research, I discovered that this dealership buys vehicles ...
I recently purchased an Acura MDX from Maus Acura, and the experience was excellent. I had been considering Lexus and Infiniti and was leaning toward Lexus, but I decided to check out Acura to be sure of my decision. From the moment we walked in, Jason greeted us with a warm smile, and Jan quickly came over to understand our needs. During the test drive, Jan was thorough in explaining all the features and options. His knowledge of Acura and the additional services Maus offers, like warranties, was impressive. When it came time to finalize the deal, Jason made the ...
