Customer Testimonials
Jan was an excellent sales rep. Very knowledgeable and kind. Made sure I had everything i needed
My experience was great end to end with Maus Acura on the purchase of a new MDX. They worked with me on pricing, matched competitor offers, and offer Maus Care which is great. My sales representative (Brittany C.) was excellent and guided me through the process and educated me on all the features of the MDX. ask for Brittany.
I adore this dealership, they have incredible service and kind words. I appreciate their work every time I visit.
the Maus service team did a great job installing the remote starteron my Acura Integra. I will visit the dealership again in the future.
Great service always!! Happy to be a part of Maus family!!
Thank you taking care of my car! Wait time was as communicated.
Great experience. Went to look at a used car that wasn’t what I expected. They were able to find me a better one with a great price. Matt was an awesome sales person and really listened to my requirements.
I WAS VERY PLEASED WITH THE KINDNESS OF EVERYONE THAT TOOK CARE OF ME.I EVEN SHARED MY EXPERIANCE WITH HOW I WAS TREATED..
Always friendly and professional.
My wife and I stopped in at Maus to take a look at the 2026 Acura MDX. We wanted to compare the MDX to another make of car (much more expensive) that we had driven - then later go home and decide on our choice. However, that all changed when Nicholas (NicK) Witkowski met us out in front of the dealership. He was very cordial, knowledgeable and accommodating. When test driving the MDX, Nick answered all of our questions both operational and mechanical. If you want someone who is genuinely dedicated to his job and his customers - Nick is “THE ... Read More DealerRater - Jun 27, 2026
My experience from the first time that I went over there. It was phenomenal Etephon was the person who helped me out. And\n Always went above and beyond on his service, explaining everything to me. And making sure that my car was in top shape, great person since that day, that's the person that I trust on my vehicle.
My wife and I recently purchased a used Acura MDX from Maus Acura of North Tampa and had an outstanding experience. From the moment we walked in, our salesperson Brittney was phenomenal. She is an excellent communicator, extremely friendly, and was highly professional throughout the entire process. Brittney made sure we were comfortable with the vehicle and answered all our questions without any of the typical high-pressure sales tactics. Once we agreed on the deal, we worked with James in finance. This is often the most stressful part of buying a car. However, James made this process an absolute breeze. ... Read More Google - Jun 26, 2026
After purchasing my new Acura Rdx at Maus Acura North Tampa, I have learned that their sales team was supportive and well organized. I was treated with respect. Working with the deal on my new rdx there with Noah was a great experience. Noah was knowledgeable and patient. He did not give up until I got what I wanted. Thank you so much for putting up with me Noah. Pat Phetsadasack
Britney was amazing. Helped completely through the entire process. Love my integra!!
Thank you Estphon for everything that you do every time that I go over there, you go above and beyond great customer service and a great person
We would definitely return to this dealer. Although we didn't buy the car here they did everything they could to accommodate us. They had the car towed in, kept us all informed during the whole process and did a complete service, all under warranty. Great service!
Brought my Acura for safety recall. Process started with a phone call. Louis picked up the phone and scheduled appointment with me the very next day first thing in the morning. When I arrived, he greeted me and very quickly took the car for the service. Also offered a shuttle to take me back home. The communication was amazing. I really liked the way they utilized technology - texting messages and emailing me with the Service process. And even approving the service online. There were few suggestions with maintenance/minor fixes with the car. I chose not to do it ... Read More Google - Jun 25, 2026
My wife and I had a wonderful experience with our new vehicle purchase at Maus Acura of North America three days ago. I strongly recommend anyone who is looking to purchasing or leasing vehicles to this dealership.
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I had an amazing experience working with Jan at Acura! From the moment I walked in, he was incredibly kind, patient, and genuinely cared about helping me find the right vehicle for my needs. He took the time to answer all of my questions, never made me feel pressured, and worked hard to negotiate pricing to make sure I was comfortable with my purchase.
What really stood out was his personality. Jan is funny, personable, and makes you feel like you’re talking to a friend rather than a salesperson. He made the entire process of buying a brand-new car ... Read More Google - Jun 24, 2026
Angelo Antoulinakis made what could’ve been a stressful experience actually enjoyable! From the moment I walked in, he was patient, knowledgeable, and never once made me feel pressured. He took the time to really listen to what I needed and helped me. Angelo Antoulinakis went above and beyond to make sure I felt confident and comfortable with every step of the process. I drove off that lot with a huge smile on my face, and that’s 100% because of him. If you’re looking for someone who genuinely cares about the people he works with ask for Angelo. You ... Read More Google - Jun 23, 2026
From the moment I stepped on the lot, my anxiety and nervousness was put at ease. Jordan met us with a friendly smile and handshake and told us he would help us in any way he could. He didn’t hesitate to get the key for us to check out the car I was inquiring about and wanted us to meet his manager Jason, who was also very friendly and welcoming. Even though it was almost closing, they didn’t mind staying and insisted I test drive the car I wanted. I was given an OTD price without any haggling ... Read More Google - Jun 21, 2026
First time getting service at this dealership. Everything went smooth. Nice a easy. Dillon, was an excellent service advisor. Good coffee machine.
Luis M in the service department was great. He explained everything very clearly and reviewed all costs. Everyone was very professional and polite.
I have only used Maus for servicing my Acura's.
Servicing at this dealership gets 2 stars but I added a star, solely because of STEFAN! He is the man! Honest, reliable, communicative, he truly puts his client's 1st.
My 2023 MDX has had quite a few manufacturers issues, under warranty. Since January '26 the vehicle has been in the shop close to the same amount of time it has been in my possession. By no means am I blaming the defects on the dealership/service dept.
However, the service team has played their own role in the poor experiences. With multiple ... Read More Google - Jun 19, 2026
Even though I can be a tough customer, Angelo took it on and was able to get what I asked for. Very happy with the ADX!
Luis M was a great service advisor. I couldn’t ask for more. He was great to work with and I will exclusively work with him in the future.
Friendly staff. Excellent customer service. Dillon our service representative was absolutely amazing
The timing was great almost in and out the reps was very helpful and kind
My sales guy was awesome Jordan attentive from the moment I got there the finance guy James was not so good rushing the car process because he was antes to leave them saying my friend bought the extended warranty and gap he should have not compared who buys what Jordan gets 5 stars where James the finance guy get 1 star for his inadequacy he also couldn’t tell me who my finance company was when I asked not a good answer and got the answer the next day by someone else to tell me the answer
Adri my service advisor was excellent!! They gave me all the options and recommended repairs without any pressure to get them all done. We handled what needed to be done immediately and things that could wait waited . Service was impeccable.
Service and communication is amazing. The length of service takes up most of the day.
Have been on the hunt for a car for a few months now and went to Acura over the weekend and instantly fell in love with my car! I couldn’t have done it without the help from Noah Perez. He had an answer for every question I had and really guided me through the process of buying my first car! His customer service was exceptional, he really cared about my experience there and made sure I was going to have everything I needed.
I was so satisfied with the dealership as a whole and recommend Noah to be your ... Read More Google - Jun 16, 2026
Nicholas was awesome at giving us all the information we needed to buy a car.
Great people, great service!
I appreciate that I am immediately greeted upon arrival and that my service history is readily available for them to go over with me. The service reminder with coupons is awesome. The video recording showing me what they discovered during inspection adds transparency and trust. The Complementary car wash is an added bonus that I appreciate.
Justin was very helpful:) I would recommend this Acura location to anyone just because of their speedy service and considerate care.
Stephon Solomon helped me out getting my Acura serviced at Maus Acura. His service was excellent from start to finish. He clearly explained what my car needed and made sure everything was checked over before my upcoming road trip. The service was quick, communication was great, and I really appreciated the attention to detail. They cleaned my car, filled up the gas, and even had it parked facing the right direction when it was ready. Stephon also went above and beyond by printing out a deli recommendation for my trip. Overall, a fantastic experience and outstanding customer service!
Good service
Jan at Maus Acura did an amazing job helping me purchase a new vehicle! He was very informative, timely, and kind throughout the whole process.
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I had an outstanding experience working with Stephon as my Service Advisor. From the moment I arrived, he was professional, knowledgeable, and genuinely committed to providing excellent customer service. Stephon took the time to explain everything clearly, kept me informed throughout the entire process, and made sure all of my questions were answered.
His attention to detail, honesty, and dedication to customer satisfaction made the experience stress-free and enjoyable. It's rare to find someone who combines professionalism with such a friendly and welcoming attitude. Stephon went above and beyond to ensure my vehicle was serviced properly and completed in ... Read More DealerRater - Jun 11, 2026
Service advisor was really good and helpful thank you until the next time.
I consistently receive exceptional customer service from Service Advisor Stephon Solomon. He always goes above and beyond to ensure that I am completely satisfied and well taken care of throughout every visit. His commitment to customer service is truly outstanding.
Stephon takes the time to thoroughly explain all required and recommended preventive maintenance needed to keep my vehicle in top condition. He is knowledgeable, transparent, and never makes me feel rushed, ensuring that I fully understand the services being performed and their importance.
His communication is excellent, as he consistently provides timely updates throughout the repair and maintenance process. He ... Read More DealerRater - Jun 10, 2026
Great service today. It was seamless!
My husband and I had a fantastic experience at Maus Acura. Luis was so helpful and knowledgeable in finding us the car we wanted. I highly recommend Maus Acura and ask for Luis.
Prompt service. My car had a flat tire, it was taken to maus Acura, they immediately fixed it and had it ready. Fine service.
Very attentive with customer. Great service.
(Translated by Google) My daughter and I are very happy; Mr. Luis Belen and John Guzman were very kind to both of us and always tried to work within our budget. I would definitely recommend this dealership 100%, which is why I'm giving them 5 stars.
My daughter and I are very happy; Mr. Luis Belen and John Guzman were very kind to both of us and always tried to work within our budget. I definitely recommend this dealership 100%, and that's why I'm giving them 5 stars.
(Original)
My daughter and I are very happy; Mr. Luis Belen and John ... Read More Google - Jun 8, 2026
Anthony was an incredible! He made the process so easy and listened to what my needs/wants were as a customer.
Excellent service. Brittany was very friendly and got me in a new car the same day. I felt comfortable during the whole process, did not feel pressured to getting anything extra. Overall, really great experience and I am very happy with my new car. They even drove the car to my house.
We were very please with the service and the attention we receive from Anthony and staff! we will definitely share our experience with Maus
I brought in both my vehicle and my wife's vehicle for routine services, and the entire team was professional and efficient from start to finish. My service advisor, Stephen, was incredibly professional and not pushy at all. My vehicle is a little older, and I deeply appreciated how honest and transparent he was about what it actually needed—absolute no-nonsense service.While I was waiting, the service director, Ryan Vidal, personally came out to check on me. We had a great conversation, and he took the time to genuinely thank me for my business. It is rare to see ... Read More Google - Jun 7, 2026
Had a simple maintenance and recall on 6/4. Was given a detailed and thorough explanation by Mike. He was wonderful. Exactly what I wanted for my first time at a dealership. Will be coming back
I was car shopping after owning my last vehicle for 15 years. I was exploring all options and had particular preferences. The staff was patient and diligent. Alex and Brittany were able to find exactly what I was looking for. We had a great experience!
A very good experience. I would recommend you to all of my friends. Angelo was complete and explain all features
Brittany provided welcoming, friendly and knowledgeable service to us. She made our experience a breeze.
Brought my wife's car to be serviced. David Chavis welcomed me and provided a detail run through of what was going to take place. He made sure to go over a vehicle inspection with me, to make sure if anything needed attention Keep provided me with videos and detailed explanations print out of what needed to be done. Kept me up to date on the work. Couldn't be happier with the professionalism he provided. Great service overall
Sold them a vehicle. Had a hiccup with the title (no fault of Maus Acura) they helped me take care of it and called me back when they said they would. Highly recommend this dealership.
Dillon, my service advisor was great to work with. Ask for him next time you need service.
Always Great Service And Professional
Had a minor issue that could’ve been a major bill, but Mike and the team provided a common sense approach and helped to fix the issue without having to dive into major repairs. Great effort on their part!
Had a great experience with my Acura at this location! Staff was professional, not pushy, and honest about services needed on my vehicle.
Jan was great to work with. He was very knowledgeable about the car we were looking at and wokred with us on pricing to get where we wanted to be. He's the best!
Entire staff was extremely professional, especially our salesman, Noah Perez! Noah identified our wants & needs and provided my wife and I a few selections of Acura RDX’s to consider. Truthfully, it was one of our better experiences buying a car!
Mike my service advisor was THE BEST. Made everything seamless and transparent. 10/10
Service advisor Stephon was awesome. The communication was great and the issue with my vehicle was taken care of.
Thank you, Mr. Lee, Albert, and Alex, for helping make our dream a reality. Our experience at Maus Acura was truly exceptional from start to finish. We sincerely appreciate your professionalism, efficiency, and dedication to providing outstanding customer service. The entire process was smooth and stress-free, and your commitment to ensuring our satisfaction did not go unnoticed. Most importantly, you made us feel welcomed and valued, like part of the Maus family. Thank you for making this such a memorable experience. We are grateful for your assistance and would highly recommend Maus Acura to anyone seeking a first-class car-buying experience.
One of the best car buying experiences. Nick was incredible; friendly, honest, to the point and efficient . He was able to get my kid exactly what she wanted, was very clear and honest about everything, didn't talk down to her due to her age, took over 2 weeks to find what she wanted at the price she wanted to pay. No high pressure sales just, let us find what YOU want (not what the dealership wants to sell) And then we had to deal with the service side of the dealership. Mike was phenomenal. He was honest & efficient as ... Read More Google - May 28, 2026
Came in for a recall service, Tony was able to get me scheduled the morning after I called and I was able to get in and out within a couple hours. They had refreshments, free WiFi, and the employees checked to see if I needed anything while I was waiting. Overall very positive experience.
Great service and good experience.
Anthony was incredible and so helpful.
They are very kind and quick.
I had an amazing experience working with Nicholas Witkowski during the purchase of my car. He executed better than people who have been in the business for years.
Nicholas stayed on top of everything, followed up consistently, answered every question I had, and truly went above and beyond the call of duty to make sure I was taken care of. He made the entire process smooth, comfortable, and stress-free.
You can tell he genuinely cares about his customers and takes pride in what he does. If you’re looking for someone honest, hardworking, and dedicated, I highly recommend asking for ... Read More Google - May 27, 2026
Service was quick and efficient
My service advisor Adri was the absolute best. Excellent walk through and always on top of everything. Never been more well serviced than before. Highly recommend her.
As always great service
(Translated by Google) Good service and excellent customer service; they do everything possible to ensure the customer leaves satisfied. I recommend them. (Original) Buen servicio y excelente servicio hacen todo lo posible porque el cliente se vaya satisfecho,los recomiendo
Excellent service
I recently purchased a 2026 Acura MDX Type S from Maus Acura of North Tampa and had a great experience from start to finish. Nick was extremely helpful, knowledgeable, and made the entire process smooth and stress-free. I really appreciated that there were no pushy sales tactics — just honest information and excellent customer service. I would definitely recommend Maus Acura of North Tampa to anyone looking for an Acura. Thank you again, Nick, for making this such a positive car-buying experience!
