Customer Testimonials
Luis Belen in Sales was very knowledgeable, patient, and professional. Process was easy and low stress. Great training at that dealership.
Great experience. Anthony went over everything upfront and let me choose what services I got this trip. I’ll complete the other recommendations over the next 2 months.
Great customer service. Everybody there is courteous, and is on standby to help you right away. Did a walk-in for a oil change and got me out within an hour.
Great service and Completed items to ensure long term ownership without future breakdowns. Great advisor, Anthony, guided us through the process.
Second car we’ve purchased here. An hour drive is worth it to us. Brittney and Jason were great! Buying a car is right up there with going to the dentist and Maus truly made it enjoyable. Brittney was helpful but not pushy and Jason was icing on the cake. We had a slight communication error with the finance department, but we got it fixed quickly and we left happy because of Jason’s interception. ⭐️⭐️⭐️⭐️⭐️
Very helpful to get the work done.
Great service, friendly people. 10/10.
This was truly my best car-buying experience to date! There is always some uneasiness and skepticism when stepping onto a car dealership. But rest assured, the staff at Maus Acura are consummate professionals! I never felt any pressure or anxiety throughout my entire purchase. Jan, you're the man! I appreciate all you did in helping me to secure my truck! I sincerely feel like I came in as a stranger and left feeling like family! I gretaly appreciate you brother. I also have to give a well-deserved shoutout to Jason who also went above and beyond to help get ...
Maus is unlike any car dealership I have ever been to. Let’s be honest, most of us hate going to the dealership and doing “hand to hand combat” throughout the process. Not at Maus. It feels like there is a servant spirit that permeates the building. Alex Stoughton and Brittany Cassanova really took care of me—10/10. Jason Ellenburg is amazing and probably regrets giving me his personal cell phone 🙂 The finance manager, Vega, didn’t push any needless extras and got me out quickly. Meredith Balasco kept my daughter entertained and even placed her drawings on the wall. Special ...
Primeramente gracias por permitirme entrar en la familia Acura, el servicio que prestan es excelente y el.personal de servicio amable, eficiente y atento en especial el señor Leo, gracias mil
The service technician was very professional and kind.
We had a great experience buying our new car from Maus Acura of Tampa Florida. Loren (sales) and Vega (finance) were fantastic and really helped us with every step along the way. There wasn’t any of the back and forth you might experience other places. The whole process was quick and efficient. We love our new vehicle and couldn’t be happier. We will definitely be back in the future. Thank you so much!
I had a wonderful experience at Maus Acura - with Natalie, she was extremely helpful and professional and made the experience very clear. Will definitely be my new dealership location
Recently visited after aquiring used 2020 Acura RDX for routine checkup. Even though i asked to be seen on a short notice, i was provided with excellent service in a very timely manner. Anthony was very pleasant and knowledgeable and put all my fears to rest by answering all the questions and going above and beyond to help me. Overall very very satisfied with my visit. Got detailed report with photos and videos and easy to navigate itemized list with items i need to look at. Thank you Anthony and service team and thank you Maus Acura!
Very nice service's.
Excellent communication and prompt service.
Alex was informative and friendly .
Everyone was very nice
The sales Manager Jason Ellenburg did a fantastic job and I would recommend this place to anyone looking for a great car and a great experience.
I recently purchased a Acura MDX from Maus Acura dealership, and I couldn’t be more impressed with the entire experience. From start to finish, the team made the car-buying process seamless and enjoyable. The staff at Maus Acura went above and beyond to ensure I was comfortable and informed throughout the process. Alex Fajardo and Brittany Casanova were fantastic—knowledgeable, patient, and never pushy. They answered all my questions and genuinely listened to my needs to help me find the perfect vehicle. One thing I truly appreciated was the honesty and transparency. The pricing was upfront with no hidden ...
They did a great job finding what was wrong with my car and fixed it perfectly, Leo is awesome always communicating and helpful
Great service
Excellent service
Excellent client service.
Brought my MDX in and Leo was amazing. He took the time to understand the issue and proceeded with different options based on availability. Once again, this is the second time we have been in this office for different reasons and Leo and his director made all the difference in the world. Because of leo, we are gaining trust back to the dealers Great Job Leo
Fast and easy Luis took good care of me. Hopefully they help me with a accessory so I don’t have to go to Clearwater to get it resolved but not his fault
Great people great service Danial was very professional and patient with us
Recently traded my car with Maus Acrua and was treated exceptionally well! Daniel, our salesman was fantastic, very knowledgeable, patient, transparent and made me feel very comfortable during the process. I highly recommend this dealership!
I visited Acura last week and met Alex Fajardo who helped me look around and find the car of my liking. Not only did he make the experience so easy and efficient, but he made the purchasing process even better! I am so happy with my experience with Alex and love my new vehicle. So far, so good! Would highly recommend working with Alex.
Everyone at Maus has effective communication skills. The management team is providing excellent leadership. Very efficient in their business approach.
Great service!
First time experience here very impressed with communication between us and professionalism shown will definitely return
Stephon is a great Leader of their service department offering excellent customer service. Had a great experience while having my car serviced. He took care of me more than i would ever expect. Thanks Maus Acura team! Keep doing what youre doing!
Stephanie was the best made my experience nice and easy.
Stephanie was great. Kept me updated in my vehicle for every step.
Alex is the best!! He is efficient and always so informative with every detail needed.
The experience and service was wonderful. A man named Anthony was very nice and helped me out and explained thing about my car is an easy and understanding way.
Good atmosphere and attention also nice sales person and help me to get the right option
Awesome buying experience
I received a helpful and detailed diagnostic test. I came after hours to pick up my car and the sales teams was very helpful retrieving my car.
The staff was very professional and courteous
Always PHENOMENAL service. Fast and a friendly
I’d been car shopping for SO long! Truth be told, aside from how much I love the car, I was honestly sold on Acura from the moment I stepped through the door. Jason was so kind and helpful when I first came in in September. When I was ready to buy, I worked closely with him and Gabriel and they worked so quickly on getting me into my MDX! They didn’t beat around the bush, honored my original deal, made the process so quick and easy and made me feel so comfortable throughout the entire sale. I couldn’...
First class. Super friendly. Pleasure to do repeat business with. Very customer focused. Thank you.
Excellent service advisor with great communication and customer service skills. Very friendly. Helpful and knowledgeable.
Another Outstanding Customer Service Experience with Reed Collins on my recent visit to Maus Nissan. Professional, Excellent Communication, exceeded my expectations! Thank you Reed! - Joe Howell
Good experience at Maus Acura on 11/15/2024. Alex accommodated my need for rental while my car was being serviced.
Alex was very professional, informative and provided excellent customer service!!!
I recently had the pleasure of working with Antonio White, who assisted me with getting my car serviced this past weekend. Antonio was exceptionally professional, helpful, and attentive throughout the entire process. From the moment I arrived, he made sure I was comfortable and informed about each step of the service. His expertise and dedication were evident, and he went above and beyond to ensure everything was completed to the highest standard. Thanks to Antonio's outstanding assistance, my car service was completed smoothly and efficiently. I highly recommend Antonio White for his excellent customer service and professionalism.
The costumer service was outstanding, from outside the door to the personal attention to meet all my requirements!! Daniel was really informed and knew all details about all vehicles!! His personal attention was key to the successful deal!! I will definitely come back and bring family members to the dealer!! Keep it up, Maus!! 💯
Great customer service & support
Extremely pleasurable experience start to finish. Highly recommend their services.
Honestly a great experience all around from sales to service. I wouldn’t go anywhere else for my Acura needs.
No waiting time at all. Greetings is off the chart by personnel working in there. Plus, like the atmosphere when they are paying attention to you to make you feel welcome.
Super friendly and fast service!
Always the best experience at Maus. I bought my car 3 years ago and have Maus care for service. Lee, who sold me my car is the best!! If you need a car go see him because he will truly help you. And, he’ll continue checking in with you even 3 years later! The service team is amazing, too! Very friendly! No one loves getting service to their car and waiting but the wait time is always reasonable and they always have refreshments. Stephanie and team were awesome!
I wish there were more stars to give!! From start to finish, this was hands down the best car buying experience I've ever had. I've been in the car business since the late 90's and these guy/gals are top notch. Alex (the GM), Brittany C, Brittany W -all were so polite, upfront, and clear. The entire experience was refreshing and pleasant. I would definitely buy another car from this crew at Maus Acura!
The general vibe at Maus was friendly with the expressed desire to make a good deal. The Mauscare package of extras was a very nice value add to the negotiated price.
Alex of Maus Acura attended to my recall of my Acura RDX PMC edition. He was professional and courteous and answered my questions. The staff at Maus were excellent I can truly recommend to others.
I have had top notch service every time. Zero complaints. Highly recommend. Whether purchasing, leasing or service.
Shout out to Antonio!! He did an amazing job gave me assurance keeping me updated while my car was getting work done. the manager and other advisors were super cool!! Never had confidence in dealerships but Antonio and his crew changed that for sure!! 10/10 Recommend!! ASK FOR ANTONIO!!
Excellent customer service! I was in and out! They took the time to explain everything.
Luis was very professional and accommodating. He also never broke any promises which will never be forgotten! He has wonderful optimism and has amazing positivity!
Outstanding rep, great service.
