Customer Testimonials
Tony is by far the BEST customer support we have ever had- in any industry! Maus Acura never disappoints! Timely service, impeccable communication and a very friendly environment. Thank you Tony for taking care of my Acura!
Good service
Jan at Maus Acura did an amazing job helping me purchase a new vehicle! He was very informative, timely, and kind throughout the whole process.
⭐⭐⭐⭐⭐
I had an outstanding experience working with Stephon as my Service Advisor. From the moment I arrived, he was professional, knowledgeable, and genuinely committed to providing excellent customer service. Stephon took the time to explain everything clearly, kept me informed throughout the entire process, and made sure all of my questions were answered.
His attention to detail, honesty, and dedication to customer satisfaction made the experience stress-free and enjoyable. It's rare to find someone who combines professionalism with such a friendly and welcoming attitude. Stephon went above and beyond to ensure my vehicle was serviced properly and completed in ... Read More DealerRater - Jun 11, 2026
The service department is excellent in customer service. This high level of professionalism keeps me coming back when there are many lower cost options available.
Service advisor was really good and helpful thank you until the next time.
I consistently receive exceptional customer service from Service Advisor Stephon Solomon. He always goes above and beyond to ensure that I am completely satisfied and well taken care of throughout every visit. His commitment to customer service is truly outstanding.
Stephon takes the time to thoroughly explain all required and recommended preventive maintenance needed to keep my vehicle in top condition. He is knowledgeable, transparent, and never makes me feel rushed, ensuring that I fully understand the services being performed and their importance.
His communication is excellent, as he consistently provides timely updates throughout the repair and maintenance process. He ... Read More DealerRater - Jun 10, 2026
Great service today. It was seamless!
Best car buying experience every!! Made an appointment to come view two vehicles. Test drove my #1 pick and fell in love!! My salesman Alex was very informative and helpful. In and out within 3.5 hours. So happy to be part of the Maus Acura Family 💕💕
My husband and I had a fantastic experience at Maus Acura. Luis was so helpful and knowledgeable in finding us the car we wanted. I highly recommend Maus Acura and ask for Luis.
Prompt service. My car had a flat tire, it was taken to maus Acura, they immediately fixed it and had it ready. Fine service.
There was someone there to meet me at my appointment time, so no waiting, which I appreciated. They work with me with my Warranty company to see that I got exactly what my contract permitted. So everything went very well, and I intend to use them in the future.
Very attentive with customer. Great service.
(Translated by Google) My daughter and I are very happy; Mr. Luis Belen and John Guzman were very kind to both of us and always tried to work within our budget. I would definitely recommend this dealership 100%, which is why I'm giving them 5 stars.
My daughter and I are very happy; Mr. Luis Belen and John Guzman were very kind to both of us and always tried to work within our budget. I definitely recommend this dealership 100%, and that's why I'm giving them 5 stars.
(Original)
My daughter and I are very happy; Mr. Luis Belen and John ... Read More Google - Jun 8, 2026
Anthony was an incredible! He made the process so easy and listened to what my needs/wants were as a customer.
Excellent service. Brittany was very friendly and got me in a new car the same day. I felt comfortable during the whole process, did not feel pressured to getting anything extra. Overall, really great experience and I am very happy with my new car. They even drove the car to my house.
Great experience. Everything hit handle, like any dealership price are high but service is top level as well.
We were very please with the service and the attention we receive from Anthony and staff! we will definitely share our experience with Maus
I brought in both my vehicle and my wife's vehicle for routine services, and the entire team was professional and efficient from start to finish. My service advisor, Stephen, was incredibly professional and not pushy at all. My vehicle is a little older, and I deeply appreciated how honest and transparent he was about what it actually needed—absolute no-nonsense service.While I was waiting, the service director, Ryan Vidal, personally came out to check on me. We had a great conversation, and he took the time to genuinely thank me for my business. It is rare to see ... Read More Google - Jun 7, 2026
Had a simple maintenance and recall on 6/4. Was given a detailed and thorough explanation by Mike. He was wonderful. Exactly what I wanted for my first time at a dealership. Will be coming back
I was car shopping after owning my last vehicle for 15 years. I was exploring all options and had particular preferences. The staff was patient and diligent. Alex and Brittany were able to find exactly what I was looking for. We had a great experience!
A very good experience. I would recommend you to all of my friends. Angelo was complete and explain all features
Brittany provided welcoming, friendly and knowledgeable service to us. She made our experience a breeze.
Brought my wife's car to be serviced. David Chavis welcomed me and provided a detail run through of what was going to take place. He made sure to go over a vehicle inspection with me, to make sure if anything needed attention Keep provided me with videos and detailed explanations print out of what needed to be done. Kept me up to date on the work. Couldn't be happier with the professionalism he provided. Great service overall
Adri is literally awesome, she’s the reason I’ll be back
Sold them a vehicle. Had a hiccup with the title (no fault of Maus Acura) they helped me take care of it and called me back when they said they would. Highly recommend this dealership.
Dillon, my service advisor was great to work with. Ask for him next time you need service.
Always Great Service And Professional
Had a minor issue that could’ve been a major bill, but Mike and the team provided a common sense approach and helped to fix the issue without having to dive into major repairs. Great effort on their part!
Had a great experience with my Acura at this location! Staff was professional, not pushy, and honest about services needed on my vehicle.
Jan was great to work with. He was very knowledgeable about the car we were looking at and wokred with us on pricing to get where we wanted to be. He's the best!
Entire staff was extremely professional, especially our salesman, Noah Perez! Noah identified our wants & needs and provided my wife and I a few selections of Acura RDX’s to consider. Truthfully, it was one of our better experiences buying a car!
Mike my service advisor was THE BEST. Made everything seamless and transparent. 10/10
Service advisor Stephon was awesome. The communication was great and the issue with my vehicle was taken care of.
Great service when I go into the dealership! Anthony was super helpful, very communicative & straightforward regarding services and pricing 🙂
Luis was great to work with and Jason the Sales Manager was most friendly and accommodating. The entire experience was more than could be expected and unlike any experience I have had purchasing a car. No pressure, they listened to what I wanted and needed and made it happen without the high pressure hassle most car dealerships use to have you purchase “that day only”. As a family this is our 6th Acura and we are very pleased with the car but more pleased with the dealership and sales experience. 50 star rating!
Thank you, Mr. Lee, Albert, and Alex, for helping make our dream a reality. Our experience at Maus Acura was truly exceptional from start to finish. We sincerely appreciate your professionalism, efficiency, and dedication to providing outstanding customer service. The entire process was smooth and stress-free, and your commitment to ensuring our satisfaction did not go unnoticed. Most importantly, you made us feel welcomed and valued, like part of the Maus family. Thank you for making this such a memorable experience. We are grateful for your assistance and would highly recommend Maus Acura to anyone seeking a first-class car-buying experience.
One of the best car buying experiences. Nick was incredible; friendly, honest, to the point and efficient . He was able to get my kid exactly what she wanted, was very clear and honest about everything, didn't talk down to her due to her age, took over 2 weeks to find what she wanted at the price she wanted to pay. No high pressure sales just, let us find what YOU want (not what the dealership wants to sell) And then we had to deal with the service side of the dealership. Mike was phenomenal. He was honest & efficient as ... Read More Google - May 28, 2026
Came in for a recall service, Tony was able to get me scheduled the morning after I called and I was able to get in and out within a couple hours. They had refreshments, free WiFi, and the employees checked to see if I needed anything while I was waiting. Overall very positive experience.
Great service and good experience.
Anthony was incredible and so helpful.
They are very kind and quick.
Never has purchasing a new vehicle been so easy and such a delight start to finish for me. No games, no endless 4 square, just caring friendly people that want you to be in the car that you want and will do all they can to make that happen! A special thanks to Jason, Angelo, James and Heather for making this possible! I wish I could rate you 10 stars, but there are only 5. This is the third Acura I have purchased here. The sales, customer service, finance, parts and service team are all top notch!
I had an amazing experience working with Nicholas Witkowski during the purchase of my car. He executed better than people who have been in the business for years.
Nicholas stayed on top of everything, followed up consistently, answered every question I had, and truly went above and beyond the call of duty to make sure I was taken care of. He made the entire process smooth, comfortable, and stress-free.
You can tell he genuinely cares about his customers and takes pride in what he does. If you’re looking for someone honest, hardworking, and dedicated, I highly recommend asking for ... Read More Google - May 27, 2026
Service was quick and efficient
My service advisor Adri was the absolute best. Excellent walk through and always on top of everything. Never been more well serviced than before. Highly recommend her.
As always great service
(Translated by Google) Good service and excellent customer service; they do everything possible to ensure the customer leaves satisfied. I recommend them. (Original) Buen servicio y excelente servicio hacen todo lo posible porque el cliente se vaya satisfecho,los recomiendo
Excellent service
I recently purchased a 2026 Acura MDX Type S from Maus Acura of North Tampa and had a great experience from start to finish. Nick was extremely helpful, knowledgeable, and made the entire process smooth and stress-free. I really appreciated that there were no pushy sales tactics — just honest information and excellent customer service. I would definitely recommend Maus Acura of North Tampa to anyone looking for an Acura. Thank you again, Nick, for making this such a positive car-buying experience!
Thank you Maus Acura Family for the excellent service! Always going above & beyond for their clients. Been in the Acura Family since 2008 and wouldn’t go anywhere else.
Bought a used 2024 MDX and it was a great experience with a very low pressure sales team. Noah was knowledgeable and the Sales mgr, Jason, was helpful as well. Both were honest and fair. Would recommend.
Service advisor, Mike, was great to work with on our recall.
I had a wonderful experience and would definitely recommend Maus Acura to friends and family. My service advisor Dillon was very polite and explained everything to me clearly. He never pressured me into getting any services done, and I truly appreciated the honest, pressure-free experience. I will continue coming back to Maus Acura in the future.
(Translated by Google) Excellent, very organized...!!! (Original) Excelente muy organisados...!!!
Took my MDX in to get an estimate for a repair. Dillan spend time with explaining they were doing an analysis to see if the damage caused any unseen damage to the electronics. Turned out there no other damage. Dillan then referred me to a collision center they recommend. He answered all my questions and ensured I had his number if any questions surfaced at the collision center. All was down without a service charge. Exceptional service.
Greeted with care and respect. Very professional. Explained everything in detail of what was happening and why.
Yesterday I was at my service appointment with Mike del Rosario at Acura, and I can confidently say he is one of the best service advisors I’ve ever dealt with. From the moment I arrived, Mike was attentive, professional, and genuinely committed to making sure everything was handled smoothly. He took the time to explain every detail clearly, kept me updated throughout the entire process, and made sure I felt informed and comfortable with each step.
What truly sets Mike apart is his honesty, his patience, and the way he treats customers with real respect. He goes above and ... Read More Google - May 19, 2026
Professional, straight forward, and efficient… along with a comfortable lobby to wait in. Everything you want when having your car serviced. This is a great team here!
Nick was great! I came in with specific details about what I wanted in a truck and the budget. He was extremely helpful and honest, and with being a mechanic, was able to answer all my questions concerning the vehicle. I love my truck, it runs (and sounds) amazing!!
I just got my Acura RTX serviced and I love how easy it was. The valet came to pick my car while I was at work and then dropped off the car as soon as I got off of work that was very convenient. I definitely love having the option to do that. Also, my service advisor Adri it was very communicative and I appreciate her excellent exemplary customer service! I’ve been a customer at Mau Acura for almost a decade if not more.
Nick was great! I came in with specific details about what I wanted in a truck and the budget. He was extremely helpful and honest, and with being a mechanic, was able to answer all my questions concerning the vehicle.
Noah and the rest of the team were grateful at Maus Acura. They answered all my questions and were very knowledgeable. The whole process of buying my new car was quick and easy. Go see them you won't regret it.
Luis was by far more then a 10 with the service he provided. He was professional, knowledgeable and very courteous. I couldn't of had a better service writer. Will be requesting him for future needs. Thank you again for the speedy service
I purchased my car here back in January 2026, and even purchased the Maus Care maintenance package (at a really great discount, too!). I go here for my oil changes and tire rotations. I'll keep coming back!
Professional and friendly staff. Angelo handle our process from beginning to end and he was the best. Do your homework, and he will give you straight, no xx no pressure.
Jon my service advisor provided exceptional service. He keep me informed of the progress and checked in on me to make sure I was taken care of. I appreciate the exceptional service.
Amazing service, great technology, excellent quality of work. Anthony was beyond awesome in explaining everything and guiding my decisions. So happy with this device!
Maus Acura’s purchase experience was second to none. Brittany help me through the process, wasn’t pushy and was super responsive to all my question. Highly recommend Maus Acura and ask for Brittany!
Noah was very personable. Great conversation and knowledge of vehicles would recommend getting your next vehicle here.
Great experience with Luis Maldonado
There was a real understanding and willingness to do whatever was necessary to sell a car and to fulfill expectations. But I think they need a little more explanation at the moment of what people are signing at the end and making sure people know exactly what is going on. But they are good. Thank you for bringing the car here.
Awesome service with very friendly and polite staff. Finished the job sooner than estimated. Can’t thank them enough!
Amazing customer service, got me in and got with my ac evac quickly!
What was supposed to be a routine oil change, ended up becoming belts, filters, brakes and tires being replaced . For all the work to be completed, I think a loaner should be offered, but that’s not the service agent’s responsibility. My only complaint is the credit card charge of 3% for paying with a card. But that’s not Maus Acura’s fault.
I was greeted right when I parked my car, I had to do a double take. Lol. Very good experience, the staff was very helpful with my needs I was very satisfied with the service.
